Important Updates

All custom orders are handmade and shipped from Castlegar, BC, Canada.

We currently ship all Canadian orders via Canada Post.

Orders are processed within 3–5 business days before shipping. Once your order has been handed off to Canada Post, delivery times are determined by the carrier and are outside of our control.

Please note: We are not responsible for shipping delays once a package has been shipped, including delays caused by weather, peak shipping seasons, or carrier disruptions.

If you need your nails by a specific date, please make sure to:

∙ Place your order with enough time for both our 3–5 business day processing time AND shipping transit time

∙ Reach out to us before ordering if you are unsure whether your timeline is achievable

We strongly recommend ordering early, especially during busy seasons, to avoid disappointment.

Because each set is custom-made just for you, we are unable to rush production beyond our stated processing time at this time. Planning ahead is the best way to ensure your nails arrive when you need them.

If you have questions about shipping timelines, feel free to contact us before placing your order, we’re always happy to help.

We’re temporarily pausing U.S. shipping.

New tariffs between Canada and the U.S. mean cross-border orders would now come with significant added costs, and we’re not comfortable passing that onto our customers or absorbing it ourselves while things remain unsettled. We’re keeping a close eye on the situation and will reopen U.S. shipping as soon as it makes sense to do so.

If you’re a U.S. customer, sign up for our email list so you’re the first to know when we’re back.

Canadian Orders: Shipping via Canada Post

U.S. Orders: Currently paused due to new cross-border tariffs

Processing Time: Handmade orders ship in 3–5 business days

Thank you so much for your patience, trust, and support as we navigate this evolving shipping environment together. If you have any questions or concerns, please email us at info@bynbeauty.com.